Cebu Pacific said it extended its flexible options for every Juan traveling until March 31, 2021. These options include “unlimited rebooking” and a travel fund valid for two years.
“We will continue to monitor the operating environment and listen to the concerns of our passengers. We are encouraged by the reopening of domestic tourism and we will do our part in ensuring that our passengers travel with peace of mind. We understand that it may take time before trust and confidence in air travel is restored, that is why we have decided to extend our flexible booking options until the first quarter of 2021,” said Candice Iyog, Cebu Pacific vice president for marketing and customer experience.
Passengers traveling until March 31, 2021 may rebook their flights as many times as they want, or put the full cost of their ticket into a travel fund valid for two years, with rebooking and cancellation fees waived. A minimal fare difference may apply for rebooking of flights.
The two-year travel fund may be used not only to book new flights, but also to purchase add-ons, such as baggage allowance, preferred seats, pre-ordered meals, hygiene kits, and travel insurance.
